Yes, you (or an agent) will need to be present to inspect, accept and sign for the goods.
Our Delivery Team will contact you before the delivery to propose a date and time frame and give you the option to reschedule this if it's not convenient.
If you're not at the delivery address at the agreed time, your item will be returned to our warehouse. We might be able to arrange redelivery, but this will incur an extra delivery cost even if the original delivery was free of charge.
In all cases we would advise you try to be available on the original delivery date. Please contact us at least two days prior to the agreed date should you need help arranging redelivery.
For large items you may need more than one person present to accept delivery. Where this is not possible, you may want to explore our Installation Service, please call our Customer Services Team on 01223 491737 or email firstname.lastname@example.org to enquire.